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    Personal Information Protection Policy

    KOMODO Co., Ltd. (hereinafter referred to as “The Company") is committed to protecting the privacy of the personal information of its customers. “The Company" may ask you to provide personal information in order to provide our services such as e-commerce site operation, digital content sales, and overseas promotional support to our customers. “The Company" is deeply aware of the importance of protecting the personal information of our customers, and we want our customers to feel secure in their relationships with us by handling their personal information appropriately. For this reason, we hereby disclose our privacy policy.

    Article 1: Respect of the Individual with respect to Personal Information

    Personal information shall be collected only after clarifying the purpose and obtaining the consent of the individual, and shall be used only to the extent necessary to achieve the purpose. We shall also take measures to ensure that the information is not used for purposes other than those stated. If we need to provide personal information to a third party, we will obtain the consent of the individual and provide the information only to the extent necessary to achieve the purpose. In the event that a customer requests a disclosure or correction of personal information, we will respond to such requests within a reasonable period of time.

    Article 2: Personal Information Protection System

    In implementing this policy, an internal system with clearly defined roles and responsibilities will be established under the supervision of a personal information protection manager appointed by a representative of “The Company". In addition, we will conduct regular audits of the handling of personal information and constantly strive to spiral up our internal system.

    Article 3: Security Control of Personal Information

    All personal information shall be properly managed to prevent loss, destruction, falsification, or leakage due to unauthorized access, theft, or removal, and preventive and corrective measures shall be taken as necessary. In the event that personal information is outsourced, a confidentiality agreement shall be put in place, and “The Company" shall manage and supervise the outsourcing of personal information to ensure that it is properly managed.

    Article 4: Compliance with Japanese Laws, Regulations, Guidelines, and Other Standards Concerning Personal Information

    “The Company" shall comply with the "Act on the Protection of Personal Information," the Japan Industrial Standard "Personal Information Protection Management System - Requirements," and other laws, national guidelines, and other norms related to the protection of personal information.

    Article 5 Contact for Complaints and Consultations Concerning Personal Information

    “The Company" will not use personal information obtained for any purpose other than those described in the Privacy Policy "3. Use and Retention of your Information". Based on the above, when we receive a consultation, complaint, or request for disclosure of personal information from the person concerned, we will respond to the request as soon as reasonably possible after we confirm the identity of the person concerned by filling in the prescribed form and by using identification documents.

    For requests concerning "information about the purpose of personal information subject to disclosure" and "disclosure of personal information subject to disclosure," an administration fee of 1,000 yen per request will be charged.

    <Inquiries regarding personal information>
    Personal Information Inquiry Contact:
    Komodo Co., Ltd.
    Personal Information Protection Manager
    email: [email protected]

    Article 6 Continuous Improvement of Personal Information Protection Management System

    We will continuously review and improve the "Personal Information Protection Management System" in response to changes in our business activities, as well as changes in the legal, social, and IT environments surrounding our business.

    Established: April 1, 2021
    Last revised: April 26, 2022


    KOMODO Corporation
    Representative Director Ricky Uy

    Product specifications are subject to change.

    KOMODO Co., Ltd. is the official licensed provider of Steam Deck in Japan, Hong Kong, Taiwan, and South Korea.

    © 2024 KOMODO Co., Ltd. All rights reserved. All trademarks property of their respective owners in Japan and other countries. The KOMODO logo is trademarked in Japan and/or other countries.

    © 2024 Valve Corporation. All rights reserved. All trademarks property of their respective owners in the U.S. and other countries. Steam, the Steam logo, Steam Deck, and the Steam Deck logo are trademarks and/or registered trademarks of Valve Corporation in the U.S. and/or other countries.