Ways to Make a Purchase on the Steam Deck Site: Reservation and Buy It Now
※ Check out the FAQ for local shipping costs and frequently asked questions.
How to Reserve a Product
※ As soon as we are able to secure stock, we will send Purchase Instructions in the order that reservations were received.
If you are using a spam filter please be sure it is set to accept incoming email from [[email protected]]
※ The restocking may take one to several months, depending on delivery situation. Even if you inquire at Steam Deck Sales Support, it is difficult to provide accurate information on wait time.
Step 1 Select an Item

Step 2 Check Your Items in the Cart
Go to your Cart and make sure that your order is correct then click ‘Proceed to checkout →’ at the bottom of the page.
※ You can reserve up to one model of Steam Deck per account. Only one Docking Station can be reserved per Steam Deck order.
Step 3 Enter Your Information
Type your information
Please review the ‘privacy policy’ and ‘refund policy’ and check the checkbox. Next, select the payment method and click ‘Place Order’.

Step 4 Enter Payment Information
Please go to the Payment Information page.
Enter the correct information and click ‘Pay’.
Step 5 Receive Reservation Confirmation Email
Once the deposit payment has been completed, you will receive an email saying “Your Steam Deck order has been received!”
You can change your password from My Account or the link in the email titled ‘Your Steam Deck account has been created!’.
Step 6 How to Purchase a Product
As soon as we are able to secure stock, we will send an email “【Komodo Steam Deck Store】 Complete Your Order” to your registered email address.
Please proceed with the payment and complete the purchase.
Step 7 Shipment
When the shipment is complete, an email, “【Komodo Steam Deck Store】Order Delivery”, along with the tracking number will be sent.
If you want to cancel your reservation:
You can cancel your reservation before you complete your payment in Step 6.
If you wish to cancel your reservation, please contact us through the inquiry form with your order number.
If you want to change to a different model:
If you wish to change to a model in stock, follow the procedure above to cancel the reservation first and then purchase the model you want.
Changing shipping address after reservation is completed:
Please enter your address correctly and don’t forget to click the Save button.
You can also verify and edit the shipping address once again when you complete the payment.
How to Purchase a Product
※ If you are using a spam filter please be sure it is set to accept incoming email from [[email protected]]
Step 1 Select an Item

Step 2 Check Your Items in the Cart
Go to your Cart and make sure that your order is correct then click ‘Proceed to checkout →’ at the bottom of the page.
Step 3 Enter Your Information
Type your information
※ Any issues with the shipping address you provided may cause impossible shipments or delivery delays. Please write your shipping address correctly in the local language.
※ It is not possible to change the shipping address after the payment is completed.
Please review the ‘privacy policy’ and ‘refund policy’ and check the checkbox. Next, select the payment method and click ‘Place Order’.

Step 4 Enter Payment Information
“Go to the Payment Information page.
Enter the correct information and click ‘Pay’.”
Step 5 Receive Order Confirmation Email
Once the payment has been completed, you will receive an order confirmation email.
You can change your password from My Account or the link in the email titled ‘Steam Deck Your Account has been created’.
Step 6 Shipment
When the shipment is complete, an email, 【Komodo Steam Deck Store】 Order Delivery, along with the tracking number will be sent.